Ish Tech Privacy Policy

Effective Date: November 2, 2026

Ish Tech ("we," "our," or "us") operates advanced Conversational AI systems, autonomous voice receptionists, and automated workflow tracking integrations for our clients. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our automated systems, text messaging channels, or digital platforms [TCPA].

1. Information We Collect

We collect personal information that you voluntarily provide to us when you initiate contact, request service information, or schedule a consultation. This includes:

Full names

Corporate phone numbers and mobile numbers

Email addresses

Any text-based conversational data or messages exchanged with our AI systems

2. How Data Is Used

We use the information we collect strictly to conduct our core business operations, including:

Confirming consultation schedules and calendar bookings

Coordinating client onboarding timelines

Delivering live, automated conversational account updates and operational alerts [TCPA]

3. SMS Opt-In Details and Consent Extraction

Mobile phone numbers and explicit consent for SMS notifications are captured directly when a user explicitly initiates text or voice communication with our lines, requests an appointment booking, or fills out a scheduling landing page form [TCPA].

SMS Opt-In Protection (CRITICAL): We do not sell, rent, or lease user mobile numbers or personal information to third parties, affiliates, partners, or marketers for commercial or promotional purposes under any circumstances [TCPA]. All data sharing or marketing text choices strictly exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for any reason [TCPA]. All data remains 100% confidential within our secure operational environment.

4. Cookie and Tracking Information

When you visit our digital scheduling pages or interact with our web-based tools, we may use standard session tracking cookies, pixel tags, and local browser data caching tools. These tracking tools are used purely to maintain active session states, prevent automated spam submissions, track system performance metrics, and ensure your forms process cleanly without resetting your information. We do not use tracking cookies for retargeting, cross-site behavior mapping, or behavioral advertising profiles.

5. Data Security Practices

We implement institutional-grade physical, technical, and administrative security protocols designed to maintain the absolute confidentiality of your records. All user interaction logs, system variables, and contact profiles are stored within our tightly sandboxed data snapshot environments to protect against unauthorized access, disclosure, or alteration.

6. User Rights (Unsubscribe, Access, and Updates)

You retain total control over your personal records. You have the right to request access to the information we hold, update incorrect contact data, or request the complete deletion of your profile.

Opt-Out Mechanisms: You can completely revoke your consent and stop receiving automated text messages at any time. To opt-out, simply reply to any of our text notifications with the single keyword STOP [TCPA]. Upon receipt of your command, our system will process a final confirmation text and permanently remove your mobile line from our active notification streams [TCPA]. For direct system support or assistance, you can reply HELP [TCPA].